User Analytics Working student - Polish speaking (d/f/m)

Working Student, Part-time · Berlin

What is working at Bettermile like?

We have a very supportive and appreciative working environment with a lot of autonomy, a flat hierarchy, and professional growth possibilities.
We work in a hybrid mode with weekly team days for better collaboration and nurturing interpersonal connections. When onsite - we work in a modern kid & pet-friendly Better Space in the heart of Berlin-Kreuzberg.
We mean it when we say “cutting edge” and have a high level of creational freedom in our everyday work.
You will be surrounded by like-minded, driven, skilled, and highly motivated people who are keen to be part of successful solutions.
We mean diversity and we put it in numbers: 29 languages, 32 nationalities, 42% female (vs. ø26% in tech industry), and yes, we do have Schlager-Fans among us.
Remote work from anywhere for up to 12 weeks in total in a year.
Regular team breakfasts, fitness & wellness classes, company runs, and other events. Fruits, snacks, drinks, and coffee with a variety of milk are a given - but yes, we have them.
Outstanding flexibility we are proud of – and of course, the best colleagues in the world!

You will be taking care of

Collaborate with the team as a key point of contact to address user needs and concerns.
Collect insights and feedback from users through surveys, interviews, and behavioral data analysis, contributing to the continuous improvement of our app.
Create and evaluate overviews, reports, and analyses (e.g., user behavior and performance).
Take responsibility for your own projects quickly, with the support of your team.
Present findings and updates via tools like PowerPoint or Miro to inform and align stakeholders.
Act as a bridge between users and developers, ensuring insights and feedback are translated into actionable improvements.

You check these boxes

You possess strong analytical skills, reliability, and initiative.
You are a team player with excellent communication and organizational skills, and you quickly grasp complex concepts.
You have advanced knowledge of MS Office (Excel, PowerPoint, etc.) and are fluent in Polish (C2) and English (minimum B2).
You have an interest in digital innovations, technical topics, and process optimization.
You are enrolled in a relevant field such as business administration, economics, information management, or logistics, and are motivated to learn and grow. More important to us than the right degree, however, is that you are motivated!

It is awesome if you also have

Experience with support tools like Jira.
Knowledge of additional languages (e.g. German, Romanian, Bulgarian).

Take your chance

Take your chance and step to the forefront of changing a rapidly growing industry with your contribution. You will take responsibility quickly, however, supported by mentors at all times. We provide an open corporate culture based on sharing and learning, equal footing collaboration, and short decision-making.

Apply for this job

About us

With Bettermile no more delivery is as usual. We transform last-mile logistics to boost productivity and create an exceptional delivery experience.
This is why we provide a geo-based and AI-powered SaaS product suite for dynamic, multi-constraint, many-stop address processing, routing, and navigation.
We're setting a new standard for the last mile. And raising the bar for the delivery industry. All thanks to our seasoned, international team of tech enthusiasts and logistics experts and a truly dynamic product suite.

Deine Aufgaben

Sei die zentrale Ansprechperson in unserem Team, um die Bedürfnisse und Anliegen unserer Nutzer:innen (User) zu verstehen und zu adressieren
Sammle wertvolle Einblicke und Feedback von unseren Users durch Umfragen, Interviews und die Analyse ihres Verhaltens – und hilf uns, unsere App kontinuierlich zu verbessern
Analysiere und erstelle Berichte, Übersichten und Auswertungen (z. B. zum Nutzerverhalten und zur Performance)
Übernimm schnell Verantwortung für eigene Projekte – natürlich mit Unterstützung deines Teams
Präsentiere Ergebnisse und Updates in Tools wie PowerPoint oder Miro, um dein Team und andere Stakeholder zu informieren
Agiere als Brücke zwischen unseren Users und den Entwickler:innen, damit das Feedback direkt in konkrete Verbesserungen übersetzt wird

Das bringst Du mit

Du besitzt starke analytische Fähigkeiten, bist zuverlässig und zeigst Eigeninitiative
Du bist ein:e echte:r Teamplayer:in, kommunizierst klar und strukturiert und bist ein Organisationstalent mit schneller Auffassungsgabe
Du hast sehr gute Kenntnisse in MS Office (vor allem Excel und PowerPoint) und sprichst fließend Polnisch (C2) sowie Englisch (mindestens B2)
Du interessierst dich für digitale Innovationen, technische Themen und Prozessoptimierung
Du bist in einem relevanten Studiengang eingeschrieben (z. B. Betriebswirtschaftslehre, Wirtschaftsinformatik, Informationsmanagement oder Logistik) und hochmotiviert, Neues zu lernen. Für uns zählt aber Motivation mehr als der „perfekte“ Studiengang!

It Is Awesome If You Also Have

Erfahrung mit Support-Tools wie Jira
Kenntnisse weiterer Sprachen (z. B. Deutsch, Rumänisch, Bulgarisch)

Take your chance

Klingt nach deinem nächsten Schritt? Dann bewirb dich jetzt über https://bettermile.com/careers oder schick uns eine E-Mail an talent@bettermile.com, falls du Fragen hast. Wir freuen uns darauf, dich kennenzulernen!
Bitte beachten: Wir arbeiten aktuell nur mit Kandidat:innen zusammen, die in Deutschland arbeiten dürfen oder bereits ein Job-Seeker-Visum haben.

Apply for this job

Über uns

Apply for this job

Your application

If you have any questions, just send an email to talent@gls-ecl.com